22
Mar 2024
Hospitals represent a significant challenge within the private healthcare sector
Published in News on March 22, 2024
 
                                                            The yearly reset of private health insurance premiums follows a familiar pattern.
The federal health minister typically announces measures aimed at pressuring private health insurers. Meanwhile, insurers emphasize their efforts to limit premium increases for their customers. Unfortunately, it's often the ordinary families who end up bearing the brunt of the latest premium hike.
However, Tuesday's announcement of a 3.03 per cent increase in premiums on July 1 - the highest in five years - prompted a strong reaction from Australia's private hospital lobby. They argue that private health insurers must increase payments to hospitals or face further closures, with approximately 22 hospitals or hospital units estimated to have shut down in the past year. Ramsay Health Care, a listed hospital operator, highlighted closures of hospitals and maternity wards during its December half-year results.
While private hospitals and health insurers often exchange criticisms, Australian Private Hospitals Association CEO Michael Roff pointed out that the private health sector doubled its profits to $2 billion in the last financial year, and listed players reported solid profits for the December half-year. However, there's a concern as the proportion of profitable or break-even businesses in the private hospital sector dropped from 89 per cent in 2019-20 to 30 per cent in 2021-22.
Mark Fitzgibbon, a seasoned figure in the insurance industry who leads the prominent NIB, adopts an unexpectedly conciliatory stance. He acknowledges the validity of hospitals' concerns, noting their significant challenges stemming from COVID-19 lockdowns and ongoing structural shifts within the sector. As more treatments transition to day surgery and lower-cost settings like in-home care, Fitzgibbon emphasizes the interdependent relationship between private hospitals and health insurers, highlighting that without one, the other lacks a viable product.
He assures that discussions on payment levels between the sectors will persist in good faith. While maintaining a businesslike approach, Fitzgibbon stresses the importance of ensuring all stakeholders can achieve a reasonable return on investment for sustainability. He underscores the interconnectedness of the system, stating, "If one part fails, we all fail."
Fitzgibbon aptly compares the health sector to a game of whack-a-mole, where any savings are quickly offset by new necessary investments. With Australia's aging population and strains on the public system, he emphasizes the urgency for the private sector to strike a balanced approach.
 
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                    ![“Surprise Noises Can Feel Like Pain”: New Airport Rule Eases Travel for Autistic Passengers Emma Beardsley once dreaded going through airport security. “I used to panic every time they made me take my headphones off at security,” she recalls. “The noise and the unpredictability can be overwhelming.” Now, thanks to a new policy allowing noise-cancelling headphones to remain on during security checks, Beardsley says she can “travel more confidently and safely.”
In Australia, one in four people lives with a disability, yet the travel system has often failed to accommodate varied needs. Autism-inclusion advocates at Aspect Autism Friendly have welcomed the government’s updated guidelines that let autistic travellers keep their noise-reducing headphones on during screening, calling it a “major step” toward more accessible air travel.
Dr Tom Tutton, head of Aspect Autism Friendly, emphasises the significance of travel in people’s lives: it connects them with family, supports work and learning, and offers new experiences. But he notes the typical airport environment can be especially intense for autistic travellers:
“Airports are busy, noisy, random and quite confusing places … you’ve got renovations, food courts, blenders, coffee grinders, trolleys clattering … and constant security announcements. It’s really, really overwhelming.”
“What might be an irritation for me is something that would absolutely destroy my colleague [who has autism]. Surprise noises of a certain tone or volume can genuinely be experienced as painful.”
Under the new policy — now published on the Australian Government’s Department of Home Affairs website — passengers who rely on noise-cancelling headphones as a disability support may request to wear them through body scanners. The headphones may undergo secondary inspection instead of being forcibly removed.
Dr Tutton describes this adjustment as small in procedure but huge in impact: it removes a key point of sensory distress at a critical moment in the journey. Aspect Autism Friendly is collaborating with airports to ensure that all security staff are informed of the change.
For many autistic travellers, headphones aren’t just optional — they are essential to navigating loud, unpredictable environments. Until now, being required to remove them during security has caused distress or even deterred travel.
Aspect Autism Friendly also works directly with airports, offering staff training, autism-friendly audits, visual stories, sensory maps, and other accommodations. Their prior collaborations include autism-friendly initiatives with Qantas. Dr Tutton notes:
“Airports have become this big focus for us of trying to make that little bit of travel easier and better.”
He advises people planning trips for travellers with disabilities to consult airport websites ahead of time. Some airports already offer quiet rooms or sensory zones — Adelaide, for instance, provides spaces where travellers can step away from the noise and regroup before boarding.
Beyond helping autistic individuals, Dr Tutton believes that more accessible airports benefit everyone. “These supports help lots of other people too,” he says. “When people are more patient, kind and supportive, the benefits flow to everyone. We all prefer environments that are well-structured, sensory-friendly, predictable and easy to navigate.”](https://c3eeedc15c0611d84c18-6d9497f165d09befa49b878e755ba3c4.ssl.cf4.rackcdn.com/photos/blogs/article-1061-1759742013.jpg) 
                                                                                    