01
Aug 2025
Victoria Launches North Metro & Mitchell Local Health Service Network to Strengthen Regional Healthcare
Published in News on August 01, 2025
 
                                                            Effective 1 July 2025, Victoria has ushered in a new era of coordinated healthcare by launching the North Metro & Mitchell Local Health Service Network (LHSN), bringing together key health services—including Austin Health, Northern Health, Mercy Hospital for Women, and Seymour Health—under a unified collaborative framework. This strategic initiative aligns with the Victorian Government’s broader reforms to enhance access, efficiency, and quality in healthcare delivery.
Why This Network Matters
The LHSN model represents a significant shift toward patient-centred care. Unlike previous fragmented arrangements, these networks group hospitals and health services within comparable geographic regions, enabling more integrated and coordinated care, closer to where people live.
- Referrals and care transitions are now streamlined, reducing wait times and simplifying access.
- Shared governance promotes consistent quality standards and unified clinical management.
- Pooling administrative resources helps reduce duplication and increase value for public investment.
Though each institution retains its identity and local leadership, this collaborative approach strives to offer more seamless, equitable healthcare from Metro Melbourne to regional Mitchell communities.
What the Network Includes
Based in North Metro Melbourne, the newly formed North Metro & Mitchell Network aligns Austin Health (as lead agency), Mercy Health’s maternity hub, Northern Health, and Seymour Health. Together, these services now form part of Victoria’s 12 officially recognised Local Health Service Networks.
This grouping ensures that larger specialty centres, like Austin Health, can support smaller hospitals such as Seymour for surgical follow-ups or specialist diagnostics, while enabling patients to access routine care closer to home.
Core Benefits of the Network Model
- Improved Access and Equity
 Centralised referral pathways streamline patient movement between local and tertiary services, addressing delays and breaking down barriers to specialty care.
- Enhanced Workforce Support
 Coordinated workforce planning allows recruitment, training, and retention strategies to be aligned across partner hospitals—especially vital during regional health recruitment challenges.
- Safety and Quality Consistency
 Unified governance ensures consistent clinical protocols, patient safety standards, and quality improvement frameworks across the network.
- Resource Efficiency
 Shared support systems—including IT, HR, and administrative functions—free up capacity and redirect focus toward patient care.
Stakeholder Perspectives
Patient advocacy groups and healthcare leaders have welcomed the network model as a significant step toward more equitable and responsive care. As preparation for the transition began, clinicians emphasised the importance of retaining local decision-making while benefiting from shared clinical expertise and scalability.
Meanwhile, policymakers stressed that LHSNs form part of a broader reform agenda to solidify Victoria’s public health system, ensuring consistency, fairness, and adaptability.
Real‑World Impact for Communities
Residents across Northern and Mitchell regions can expect more seamless healthcare access:
- A patient needing sub-specialist input—such as cardiac diagnostics—might see a local provider (e.g., Seymour) and be referred efficiently to Austin Health without redundant paperwork.
- Patients can receive postoperative follow-ups closer to home while specialist procedures remain centralised.
- During emergencies or outbreaks, the network enables coordinated responses across multiple sites.
Building Resilience in Regional Health
In addition to easing access, the North Metro & Mitchell LHSN reinforces Victoria’s capacity to serve a diverse and growing population.
- Telehealth services and shared clinics become easier to coordinate across the network—boosting access in rural areas.
- Training and support programs deployed across member hospitals allow regional clinicians to leverage the latest best practices.
- Care navigation becomes simpler, particularly for older patients or those with chronic conditions needing multi-site care.
Austin Health’s announcement confirms a strategic commitment to resource-sharing and continuous improvement as part of this network.
How the New Model Compares to the Past
Historically, health services functioned autonomously, leading to delays in patient transfers, duplicated systems, and slower policy rollout. The LHSN framework is explicitly designed to rectify these inefficiencies—while preserving local cultural strengths and identity.
Looking Ahead
As the North Metro & Mitchell Network settles into operation, observers will be watching for:
- Quantifiable reductions in wait times and referral delays
- Enhanced workforce stability, particularly in regional centres
- Consistent patient experience, regardless of location or facility
- Greater integration of Telehealth and community care services
Implementation highlights include the upcoming Regional Outcome Review Initiative (RORI) and coordination with the North East Metro Health Service Partnership, which supports population health, mental health, and out-of-hospital care services.
Summary
The creation of the North Metro & Mitchell Local Health Service Network marks a turning point in Victoria’s public health system. By uniting Austin Health, Mercy Hospital for Women, Northern Health, and Seymour Health under one collaborative banner, the state is investing in a more accessible, equitable, and sustainable healthcare system.
Key advantages include smoother patient pathways, stronger workforce planning, unified safety and quality standards, and smarter resource distribution. For patients, families, or healthcare professionals needing temporary accommodation near major hospitals, fully furnished serviced apartments—such as those offered by Corporate Keys—provide a comfortable and practical alternative to traditional hotel stays, with flexible, extended options tailored for longer visits.
As this network evolves, it holds promise as a model for building community-centred healthcare across both metro and regional Victoria.
 
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                     
                                                                                    ![“Surprise Noises Can Feel Like Pain”: New Airport Rule Eases Travel for Autistic Passengers Emma Beardsley once dreaded going through airport security. “I used to panic every time they made me take my headphones off at security,” she recalls. “The noise and the unpredictability can be overwhelming.” Now, thanks to a new policy allowing noise-cancelling headphones to remain on during security checks, Beardsley says she can “travel more confidently and safely.”
In Australia, one in four people lives with a disability, yet the travel system has often failed to accommodate varied needs. Autism-inclusion advocates at Aspect Autism Friendly have welcomed the government’s updated guidelines that let autistic travellers keep their noise-reducing headphones on during screening, calling it a “major step” toward more accessible air travel.
Dr Tom Tutton, head of Aspect Autism Friendly, emphasises the significance of travel in people’s lives: it connects them with family, supports work and learning, and offers new experiences. But he notes the typical airport environment can be especially intense for autistic travellers:
“Airports are busy, noisy, random and quite confusing places … you’ve got renovations, food courts, blenders, coffee grinders, trolleys clattering … and constant security announcements. It’s really, really overwhelming.”
“What might be an irritation for me is something that would absolutely destroy my colleague [who has autism]. Surprise noises of a certain tone or volume can genuinely be experienced as painful.”
Under the new policy — now published on the Australian Government’s Department of Home Affairs website — passengers who rely on noise-cancelling headphones as a disability support may request to wear them through body scanners. The headphones may undergo secondary inspection instead of being forcibly removed.
Dr Tutton describes this adjustment as small in procedure but huge in impact: it removes a key point of sensory distress at a critical moment in the journey. Aspect Autism Friendly is collaborating with airports to ensure that all security staff are informed of the change.
For many autistic travellers, headphones aren’t just optional — they are essential to navigating loud, unpredictable environments. Until now, being required to remove them during security has caused distress or even deterred travel.
Aspect Autism Friendly also works directly with airports, offering staff training, autism-friendly audits, visual stories, sensory maps, and other accommodations. Their prior collaborations include autism-friendly initiatives with Qantas. Dr Tutton notes:
“Airports have become this big focus for us of trying to make that little bit of travel easier and better.”
He advises people planning trips for travellers with disabilities to consult airport websites ahead of time. Some airports already offer quiet rooms or sensory zones — Adelaide, for instance, provides spaces where travellers can step away from the noise and regroup before boarding.
Beyond helping autistic individuals, Dr Tutton believes that more accessible airports benefit everyone. “These supports help lots of other people too,” he says. “When people are more patient, kind and supportive, the benefits flow to everyone. We all prefer environments that are well-structured, sensory-friendly, predictable and easy to navigate.”](https://c3eeedc15c0611d84c18-6d9497f165d09befa49b878e755ba3c4.ssl.cf4.rackcdn.com/photos/blogs/article-1061-1759742013.jpg) 
                                                                                    