09
Jun 2026
Thousands of Sydney Dental Patients Urged to Test for HIV and Hepatitis
Published in News on June 09, 2026
Thousands of former patients of a retired Sydney dentist have been advised to undergo precautionary testing for hepatitis B, hepatitis C, and HIV following concerns about infection control practices at his clinic. The public health alert has understandably caused concern among patients and their families, particularly those who may have received dental treatment at the practice many years ago.
NSW Health issued the alert on 13 May 2026 for all patients who had been treated by Dr William Tam at Suite B, 2 Albert Road, Strathfield, in Sydney’s inner west. Although authorities have assessed the overall risk of infection as low, former patients have been encouraged to speak with their general practitioner or another healthcare provider and arrange blood tests as a precaution.
Concerns Identified During an Audit
The warning followed a recent audit of the dental premises by the Dental Council of NSW. The audit identified concerns relating to infection control procedures and the way patient records had been maintained. Poor record-keeping has made it difficult for health authorities to identify and directly contact every person who may have attended the practice.
Dr Tam reportedly practised at the Strathfield clinic for more than 25 years before retiring and is no longer registered as a dentist. Because of the length of time the clinic operated and the limited patient records available, NSW Health has issued a broad public appeal rather than contacting only a specific group of former patients.
The alert does not mean that patients have contracted a blood-borne virus. Instead, it reflects a precautionary public health response designed to identify any possible infections early and provide treatment where necessary.
Why Infection Control Is Important in Dentistry
Dental procedures often involve contact with saliva, blood, gums, tooth roots, and other tissues. Instruments must therefore be thoroughly cleaned, disinfected, and sterilised between patients in accordance with professional infection control standards.
When equipment is not properly sterilised, there is a potential risk that blood-borne viruses could be transmitted between patients. Procedures involving needles, bleeding, broken skin, or treatment below the gum line may present a greater risk than routine examinations, although NSW Health has stressed that the assessed risk in this case remains low.
Strict infection control is a central part of safe dental care. It protects patients, dentists, dental assistants, and other staff from preventable exposure to infectious diseases.
Understanding Hepatitis B, Hepatitis C, and HIV
Hepatitis B and hepatitis C are viral infections that primarily affect the liver. Without appropriate monitoring or treatment, they may lead to long-term liver damage and other serious complications.
HIV affects the immune system and can make it harder for the body to fight certain illnesses. However, significant advances in medical treatment mean that people diagnosed with HIV can manage the condition effectively and live long, healthy lives.
One reason testing is so important is that people with hepatitis B, hepatitis C, or HIV may not experience noticeable symptoms for many years. A person may feel completely healthy while still carrying an infection. NSW Health has advised that effective treatments are available for all three conditions, making early detection particularly valuable.
What Former Patients Should Do
Anyone who received dental care from Dr William Tam at the Strathfield practice should contact their GP or healthcare provider and request testing for hepatitis B, hepatitis C, and HIV. This advice applies even when the dental treatment took place many years ago.
Patients should explain that they attended the affected practice and are responding to the NSW Health public alert. Their doctor can discuss the appropriate blood tests, review their vaccination history, and provide individual medical advice.
People should not assume they are infected or delay seeking advice because they feel well. The recommendation to test is precautionary, and the likelihood of infection has been described as low. Testing can provide reassurance and, in the event that an infection is detected, allow treatment and follow-up care to begin promptly.
Planning for Testing and Medical Appointments
Some former patients may need to travel into Sydney for medical consultations, specialist appointments, testing, or follow-up care. For patients travelling from regional areas, arranging comfortable hospital accommodation in Sydney may help reduce the pressure of repeated journeys. Staying close to a hospital or medical centre can provide patients and accompanying family members with a practical base, particularly when several appointments are scheduled over consecutive days.
Furnished accommodation with a kitchen, laundry facilities, and separate living space may also offer greater comfort for older patients, caregivers, and families who need to remain near medical services for an extended period.
Avoiding Fear and Misinformation
Public health alerts involving HIV and hepatitis can cause anxiety, but it is important to rely on information from NSW Health and qualified healthcare professionals rather than social media speculation. The alert is not confirmation of widespread infection, and no patient should be blamed or stigmatised for seeking testing.
The most appropriate response is to remain calm, arrange the recommended tests, and discuss any concerns confidentially with a healthcare provider. Former patients requiring further information can also contact Healthdirect on 1800 022 222.
A Reminder About Patient Safety
The Strathfield dental alert demonstrates why strong infection control systems, accurate patient records, regular audits, and professional accountability are essential in healthcare settings.
For affected patients, the key message is straightforward: the assessed risk is low, but precautionary testing is recommended. By seeking medical advice promptly, patients can receive reassurance, access effective treatment if required, and protect their long-term health.